{"id":2481,"date":"2026-03-12T13:41:03","date_gmt":"2026-03-12T10:41:03","guid":{"rendered":"https:\/\/dbsnewsmedia.com\/?p=2481"},"modified":"2026-03-12T13:42:42","modified_gmt":"2026-03-12T10:42:42","slug":"musteri-deneyiminde-dunyanin-en-iyi-skoda-distributoru-yuce-auto-skoda","status":"publish","type":"post","link":"https:\/\/dbsnewsmedia.com\/?p=2481","title":{"rendered":"M\u00fc\u015fteri Deneyiminde D\u00fcnyan\u0131n En \u0130yi \u0160koda Distrib\u00fct\u00f6r\u00fc: Y\u00fcce Auto \u0160koda"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>\u0160koda Auto taraf\u0131ndan her y\u0131l d\u00fczenlenen ve d\u00fcnya genelindeki 164 distrib\u00fct\u00f6r\u00fcn performans\u0131n\u0131n de\u011ferlendirildi\u011fi \u201cY\u0131l\u0131n Distrib\u00fct\u00f6r\u00fc\u201d organizasyonunda Y\u00fcce Auto-\u0160koda, \u00fcst \u00fcste ikinci kez M\u00fc\u015fteri Deneyimikategorisinde birincilik \u00f6d\u00fcl\u00fcn\u00fcn sahibi oldu.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.otomobilden.com.tr\/wp-content\/uploads\/2026\/03\/Yuce-Auto-Skoda2.jpg\" alt=\"\" class=\"wp-image-76117\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Y\u00fcksek sat\u0131\u015f adetlerinin yan\u0131nda mevcut m\u00fc\u015fterileri koruman\u0131n ve daha y\u00fcksek m\u00fc\u015fteri memnuniyeti elde etmenin daha de\u011ferli oldu\u011funu belirten Y\u00fcce Auto-\u0160koda Genel M\u00fcd\u00fcr\u00fc Zafer Ba\u015far, \u201c\u2019Y\u0131l\u0131n Distrib\u00fct\u00f6r\u00fc\u2019 \u00f6d\u00fcl t\u00f6reninde sahip oldu\u011fumuz vizyonun ve stratejinin uluslararas\u0131 arenada tescillenmesinin mutlulu\u011funu ya\u015f\u0131yoruz. M\u00fc\u015fteri Deneyimi kategorisinde elde etti\u011fimiz sonu\u00e7 ilk de\u011fil. \u0160koda Auto tarihinde bu \u00f6d\u00fcl\u00fc iki y\u0131l \u00fcst \u00fcste, iki defa kazanan tek distrib\u00fct\u00f6r\u00fcz. Bu ba\u015far\u0131ya ula\u015fmam\u0131zda eme\u011fi ge\u00e7en t\u00fcm \u00e7al\u0131\u015fma arkada\u015flar\u0131m\u0131 y\u00fcrekten kutlar\u0131m\u201d dedi. Ba\u015far, \u201cEn b\u00fcy\u00fck \u00f6nceli\u011fimiz her temas noktas\u0131nda m\u00fc\u015fterilerimize g\u00fc\u00e7l\u00fc bir deneyim sunmak. M\u00fc\u015fteri Deneyimi kategorisinde elde etti\u011fimiz d\u00fcnya birincili\u011fi; bayi a\u011f\u0131m\u0131z\u0131n, ekiplerimizin ve i\u015f ortaklar\u0131m\u0131z\u0131n m\u00fc\u015fteri memnuniyetini merkeze alan yakla\u015f\u0131m\u0131n\u0131n \u00f6nemli bir g\u00f6stergesi.\u201d diye ekledi. \u00c7ekya\u2019n\u0131n ba\u015fkenti Prag\u2019da d\u00fczenlenen t\u00f6rene Y\u00fcce Auto Y\u00f6netim Kurulu Ba\u015fkan\u0131 Ahmet Y\u00fcce, Y\u00fcce Auto-\u0160koda Y\u00f6netim Kurulu \u00dcyeleri Ali Y\u00fcce ve Ali Bilalo\u011flu kat\u0131ld\u0131.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.otomobilden.com.tr\/wp-content\/uploads\/2026\/03\/Yuce-Auto-Skoda3.jpg\" alt=\"\" class=\"wp-image-76118\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>M\u00fc\u015fteri Deneyiminde D\u00fcnya Zirvesi<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri Deneyimi kategorisinde elde edilen bu ba\u015far\u0131n\u0131n temelinde, \u0160koda Auto taraf\u0131ndan tamamen m\u00fc\u015fteri geri bildirimlerine dayal\u0131 olarak ger\u00e7ekle\u015ftirilen kalite \u00f6l\u00e7\u00fcmleri yer al\u0131yor. \u00d6l\u00e7\u00fclen m\u00fc\u015fteri deneyimi ve kalite sonu\u00e7lar\u0131nda Y\u00fcce Auto, t\u00fcm distrib\u00fct\u00f6rler aras\u0131nda ilk s\u0131rada yer alarak bu kategoride \u00f6nemli bir avantaj elde etti. Ayr\u0131ca tamamen Y\u00fcce Auto-\u0160koda \u00e7al\u0131\u015fanlar\u0131 taraf\u0131ndan geli\u015ftirilen Voice of Customer yakla\u015f\u0131m\u0131, m\u00fc\u015fterilerden gelen geri bildirimlerin organizasyon i\u00e7inde sistematik \u015fekilde analiz edilmesini ve sahada aksiyonlara d\u00f6n\u00fc\u015ft\u00fcr\u00fclmesini sa\u011flayan g\u00fc\u00e7l\u00fc bir yap\u0131 olu\u015fturuyor. Bu program sayesinde Y\u00fcce Auto, m\u00fc\u015fteri geri bildirimlerini yaln\u0131zca \u00f6l\u00e7mekle kalmay\u0131p, detayl\u0131 analizlerle sahadaki iyile\u015ftirme \u00e7al\u0131\u015fmalar\u0131na da y\u00f6n veriyor. Y\u00fcce Auto-\u0160koda, g\u00fc\u00e7l\u00fc \u00fcr\u00fcn ve marka yap\u0131s\u0131n\u0131n yan\u0131 s\u0131ra kalite sonu\u00e7lar\u0131, veri odakl\u0131 yakla\u015f\u0131m\u0131 ve m\u00fc\u015fteri geri bildirimlerinin etkin y\u00f6netimi ile sahadaki operasyonel disiplinin birle\u015fmesi sonucunda bu \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.otomobilden.com.tr\/wp-content\/uploads\/2026\/03\/Yuce-Auto-Skoda1.jpg\" alt=\"\" class=\"wp-image-76119\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN \u0130Y\u0130LER ARASINDA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Y\u00fcce Auto-\u0160koda, bug\u00fcne kadar \u0160koda Auto\u2019nun global distrib\u00fct\u00f6rleri aras\u0131nda bir\u00e7ok \u00f6nemli ba\u015far\u0131ya imza att\u0131. 2015 ve 2019 y\u0131llar\u0131nda, 103 distrib\u00fct\u00f6r aras\u0131nda \u201cSat\u0131\u015f Sonras\u0131 Hizmetler\u201d kategorisinde iki kez \u201cEn \u0130yi Distrib\u00fct\u00f6r\u201d \u00f6d\u00fcl\u00fcne lay\u0131k g\u00f6r\u00fclen Y\u00fcce Auto-\u0160koda, 2018 y\u0131l\u0131nda ise \u201cMarka ve Kalite Y\u00f6netimi\u201d kategorisinde ayn\u0131 \u00f6d\u00fcl\u00fc kazanarak \u00f6nemli bir ba\u015far\u0131 elde etti. 2021 y\u0131l\u0131nda sat\u0131\u015f performans\u0131yla \u201cUluslararas\u0131 Sat\u0131\u015flar\u201d kategorisinde d\u00fcnya birincili\u011fini elde eden Y\u00fcce Auto-\u0160koda, 2022 y\u0131l\u0131nda da \u201cHuman Touch \/ M\u00fc\u015fteri Memnuniyeti\u201d kategorisinde t\u00fcm distrib\u00fct\u00f6rler aras\u0131nda en y\u00fcksek puan\u0131 alarak birinci oldu. Ayn\u0131 y\u0131l \u201cMarka ve \u0130novasyon\u201d kategorisinde \u00fc\u00e7\u00fcnc\u00fcl\u00fck \u00f6d\u00fcl\u00fcn\u00fcn de sahibi oldu. 2024 y\u0131l\u0131nda ise \u201cY\u0131l\u0131n En \u0130yi \u0130kinci Distrib\u00fct\u00f6r\u00fc\u201d se\u00e7ilen Y\u00fcce Auto-\u0160koda, \u201cUluslararas\u0131 Sat\u0131\u015flar\u201d ve \u201cM\u00fc\u015fteri Deneyimi\u201d kategorilerinde birincilik, \u201cMarka ve \u0130novasyon\u201d kategorisinde ise \u00fc\u00e7\u00fcnc\u00fcl\u00fck \u00f6d\u00fcllerini kazanarak global ba\u015far\u0131lar\u0131n\u0131 s\u00fcrd\u00fcrd\u00fc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">12.03.2026 13:41<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kaynak: <a href=\"https:\/\/www.otomobilden.com.tr\/yuce-auto-skoda-musteri-deneyiminde-dunyadaki-en-iyi-skoda-distributoru-secildi\/\">https:\/\/www.otomobilden.com.tr\/yuce-auto-skoda-musteri-deneyiminde-dunyadaki-en-iyi-skoda-distributoru-secildi\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0160koda Auto taraf\u0131ndan her y\u0131l d\u00fczenlenen ve d\u00fcnya genelindeki 164 distrib\u00fct\u00f6r\u00fcn performans\u0131n\u0131n de\u011ferlendirildi\u011fi \u201cY\u0131l\u0131n Distrib\u00fct\u00f6r\u00fc\u201d organizasyonunda Y\u00fcce Auto-\u0160koda, \u00fcst \u00fcste ikinci kez M\u00fc\u015fteri Deneyimikategorisinde birincilik \u00f6d\u00fcl\u00fcn\u00fcn sahibi oldu. Y\u00fcksek sat\u0131\u015f adetlerinin yan\u0131nda mevcut m\u00fc\u015fterileri koruman\u0131n ve daha y\u00fcksek m\u00fc\u015fteri memnuniyeti elde etmenin daha de\u011ferli oldu\u011funu belirten Y\u00fcce Auto-\u0160koda Genel M\u00fcd\u00fcr\u00fc Zafer Ba\u015far, \u201c\u2019Y\u0131l\u0131n Distrib\u00fct\u00f6r\u00fc\u2019 \u00f6d\u00fcl&#8230;<\/p>\n","protected":false},"author":2,"featured_media":2483,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9],"tags":[393,913],"class_list":["post-2481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-otomobil","tag-skoda","tag-skoda-yuce-auto"],"jetpack_featured_media_url":"https:\/\/dbsnewsmedia.com\/wp-content\/uploads\/2026\/03\/IMG_2048.jpeg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/posts\/2481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2481"}],"version-history":[{"count":2,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/posts\/2481\/revisions"}],"predecessor-version":[{"id":2484,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/posts\/2481\/revisions\/2484"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=\/wp\/v2\/media\/2483"}],"wp:attachment":[{"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dbsnewsmedia.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}